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Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Our Practice confidentiality policy is strictly adhered to as laid down in GDPR. Patients have a right to access their medical records on application in writing to the Practice Manager ... [continue] Access to medical records

Comments, suggestions and complaints

Should you have any comments or suggestions that concern the running of the Practice, please feel free to use our suggestions box in the waiting room. This is totally anonymous ... [continue] Comments, suggestions and complaints

COVID-19: Information for our 13-19 year old patients

The NHS has been contacting those patients who are at high risk of hospital admission should they contract the Coronavirus (or COVID-19 if you want to be technical).  Thankfully, for ... [continue] COVID-19: Information for our 13-19 year old patients

How to register

If you are in our Practice area you are most welcome to register with our Practice. Registration Forms need to be completed for every patient wishing to register and proof ... [continue] How to register

Named GP

All patients at Ferry road Health Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can still ... [continue] Named GP

National Data Opt-Out

The national data opt-out allows patients to choose to stop their confidential patient information from being used for purposes beyond their individual care. The national data opt-out cannot be set ... [continue] National Data Opt-Out

Newsletters

2019 Autumn newsletter 2019 Spring newsletter 2019   2018 Autumn newsletter 2018 Spring newsletter 2018 2017 Autumn newsletter 2017 Spring newsletter 2017 2016 Spring newsletter 2016 Autumn newsletter 2016 2015 ... [continue] Newsletters

Patient rights and responsibilities

How you, the Patient, can help us By treating the Doctors and staff in a courteous and polite manner By arriving for your appointment on time. If you are unable ... [continue] Patient rights and responsibilities

Privacy

Privacy notice Fair Processing Notice (Privacy Notice) Your Personal Information – what you need to know This privacy notice explains why we collect information about you, how that information will ... [continue] Privacy

Updating your details

If you change your name, address or telephone number, please give full details to the Receptionist.  

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The Practice supports the Government’s NHS zero tolerance zone campaign. GPs and their staff have the right to care for others withiout the fear of being attacked or abused. Violent ... [continue] Violent or abusive behaviour