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Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Comments, suggestions and complaints

Should you have any comments or suggestions that concern the running of the Practice, please feel free to use our suggestions box in the waiting room. This is totally anonymous ... [continue] Comments, suggestions and complaints

Death certification

Medical Examiners Service The Medical Examiners Service is being implemented into General Practice. The Medical Examiner is a national system being implemented by NHS England and Improvement throughout England and ... [continue] Death certification

How to register

If you are in our Practice area you are most welcome to register with our Practice. Please follow this link to see if you live within our practice area Registration ... [continue] How to register

Named GP

All patients at Ferry Road Health Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

National Data Opt-Out

The national data opt-out allows patients to choose to stop their confidential patient information from being used for purposes beyond their individual care. The national data opt-out cannot be set ... [continue] National Data Opt-Out

Patient rights and responsibilities

How you, the patient, can help us By treating the doctors and staff in a courteous and polite manner. By arriving for your appointment on time. If you are unable ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary.


Privacy notice Your Personal Information – what you need to know This privacy notice explains why we collect information about you, how that information will be used, how we keep ... [continue] Privacy

Updating your details

If you change your name, address or telephone number, please give full details to the Receptionist. Alternatively, complete the form below:

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The Practice supports the Government’s NHS zero tolerance zone campaign. GPs and their staff have the right to care for others withiout the fear of being attacked or abused. Violent ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014