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Online consultation system

Engage Consult

Tell us about your problem and request medical advice, or ask an administrative question and we’ll usually respond on the same day, if the request is submitted before 12pm on our usual practice working days.

Please do not send repeat prescription requests via online consultations. You can request for repeat prescriptions via Patient Access (you will need to complete a form to access this service)

You can now contact the surgery online to tell us all about your medical problem or ask an admin question. Completing an Engage Consult questionnaire allows us to quickly and safely decide on the best way to help you or an adult in your care.

Watch this short film to see how it works.


Our Engage Consult Same Day Opening Hours are: Monday to Friday midnight to 12PM

If you send us a request within our Engage Consult Opening Hours you will hear back from us on the same day.

If you send your request outside of these hours, you will hear back from us within 48 hours Monday to Friday.